Kevin Farrell
General Manager Lotsa Stone Fired Pizza
- Role
- Operations Manager at Panera Bread
- Location
- Baltimore City County, MD, US
- LinkedIn followers
- 500 followers
Experience
Operations Manager
Jan 2008 — Present · Baltimore, MD, US
Experienced FOB/BOH Food Services Manager with Catering ExpertiseOperational Execution:• Responsible for opening, mid-day and closing duties;• Responsible for managing all necessary repair and maintenance issues;• Responsible for overseeing the café food safety audit process and implementing necessary changes to ensure compliance;• Responsible for ensuring 100% compliance with all Company policies and laws;• Advanced knowledge of restaurant operations, financials and control systems; Servsafe certfied Associate Relations:• Responsible for coaching, mentoring and disciplining associates.Service Execution and Customer Relations:• Trained, coached and developed café associates to ensure that they are providing every customer with exceptional service.• Manage customer relations and customer recovery.
Skills
- Food Safety
- Customer Relations
- Management
- Team Building
- Microsoft Word
- Microsoft Office
- Sales
- Training
- Powerpoint
- Microsoft Excel
- Leadership
- Research
- Customer Service
- Event Planning
- Food
- Food
- Photoshop
- Mentoring
- Inventory Management
- Coaching
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