Kevin Fansler
Technical Writer Ii @Harvey Nash
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WORK HISTORY
Technical Writer Ii @Harvey Nash
Seattle, WA, US
Consolidated six disparate wikis into one CloudTune knowledge base at Amazon, cutting redundancy, reducing maintenance overhead, and boosting search relevance:* Led a complete documentation-architecture redesign: rewrote taxonomy, templates, and navigation across 200+ pages to improve findability and maintainability.* Designed and implemented an archiving strategy that reduced wiki footprint by 60%, increasing relevant search hits and lowering page noise.* Built Python (Vibe) tooling to automate content ingestion and metadata tagging, cutting manual publishing effort and errors.* Integrated an internal Claude-like LLM into content workflows: authored prompt patterns, quality checks, and review processes to accelerate generation and summarization while preserving editorial standards.* Established documentation governance (editorial guides, ownership model, KPIs) and delivered reports showing improved search relevance and reduced maintenance time.
EDUCATION
The College of Idaho
Bachelor's degree
University of Washington
Certificate, Technical Communications
SKILLS
ABOUT KEVIN FANSLER
Technical writer and documentation architect with 15+ years in software, specializing in docs‑as‑code, API documentation, knowledge‑base consolidation, and developer‑facing content. I redesign documentation architecture to improve findability and reduce maintenance (recently consolidating six wikis and cutting wiki footprint by 60%), build Python tooling to automate ingestion and validation, and integrate AI‑assisted workflows to accelerate content creation while preserving quality. I partner with engineering and DevOps to expose structured metadata for CLI and build‑pipeline consumption, mentor writers, and lead cross‑functional projects that deliver measurable improvements in developer productivity.Personal interestsFormer choral singer; member of a synchronized‑swimming masters team — passionate about music and community performance.
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