Kevin Eckert
Vice President of Customer Experience @Gaggle
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WORK HISTORY
Vice President of Customer Experience @Gaggle
EDUCATION
University of Maryland - Robert H. Smith School of Business
B.S, Marketing
University of Maryland
Master of Business Administration (M.B.A.)
ABOUT KEVIN ECKERT
Dynamic and motivated Customer Success leader with a passion for optimizing the customer experience at mission-driven organizations. Proven track record of building Customer Success functions that increase gross and net retention rates, improve customer satisfaction, and relentlessly focus on solving customer problems. Adaptable and collaborative team player that has a deep understanding of the customer lifecycle and how to rally various business units to ensure organizations’ brand delivery exceeds their brand promise.
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