Kevin Dickman

Senior Business Analyst Epmo @ABB OPTICAL GROUP

Fort Lauderdale, FL, US

EMAILS

k••••••••@abboptical.com

MOBILE NUMBERS

+18•••••••32

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WORK HISTORY

Jan 2003 — Present

Senior Business Analyst Epmo @ABB OPTICAL GROUP

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Coral Springs, FL, US

ABB Optical Group is a leading provider of optical products, services and business solutions in the eye care industry. ABB operates through three business pillars: ABB Contact Lens, ABB Labs and ABB Business Solutions. ABB is focused on the future of eye care professionals, ensuring that they succeed by making practices more efficient and helping providers effectively navigate market changes. Visit abboptical.com for more information.

EDUCATION

1994 — 1995

Johnson & Wales University

Culinary Arts

2016 — 2016

ServiceNow

ServiceNow System Administration

2006 — 2006

Dale Carnegie Training

Certificate, Effective Communications & Human Relations

SKILLS

Salesforce.comAccount ManagementProcess AutomationSales OperationsE-Commerce SolutionsCustomer ServiceE-CommerceQuality AuditingSoftware DocumentationRequirements ManagementMobile TechnologyProcess ManagementBusiness AnalysisMicrosoft OfficeTechnical AnalysisAgile Project ManagementEnd User TrainingProduct ManagementRisk ManagementOutstanding Customer ServiceCross-Functional Team LeadershipB2bBusiness AnalyticsAnalyticsQuality AssuranceTime ManagementWeb Project ManagementTraining DeliveryMeeting DeadlinesOnline TrainingRequirements GatheringNew Business DevelopmentB2b EcommerceBusiness IntelligenceBusiness DevelopmentSales Force DevelopmentErpTechnology ImplementationCompliance AuditsProcess Improvement

ABOUT KEVIN DICKMAN

Business professional with expertise in building relationships with partners across…

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