Kevin Dass

CX Strategist | GTM Sales Transformation

Role: Sr Cx Strategist at Clootrack
Location: Pune Division, MH, IN
LinkedIn followers: 500 followers

Advertising & MarketingView LinkedIn profile

About Kevin Dass

I help Sales, CX, and Insights leaders uncover what surveys miss and turn raw feedback…

Experience

Sr Cx Strategist
Clootrack
Mar 2025 — Present · Pune, IN

Education

1% Club
Personal Finance Mastery
Sinhgad Institute of Technology & Science
Bachelor of Engineering - BE, Computer Engineering
2015 — 2019

Contact information

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Work email
•••••@clootrack.com
Personal email
•••••@•••••.com
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Current company

Clootrack

Technology; Information and Internet · 86 employees · Founded 2017 · Claymont, Delaware, United States

Clootrack is an AI Super Agent for Voice of the Customer intelligence that turns customer feedback into measurable business outcomes using goal-specific AI agents. It helps CX, product, and growth teams move from fragmented customer signals to clear, evidence-backed action. As survey response rates decline and feedback spreads across channels, Clootrack unifies first-party and third-party customer data into a single system. It analyzes 100% of customer interactions across reviews, surveys, calls, chat, and digital feedback, without relying on surveys alone. Business outcomes delivered by Clootrack: • NPS up 14–18% • E-commerce returns down 9–18% • Churn reduced by up to 35% • Product insights delivered 3× faster • Research turnaround 14× faster • Contact-center AHT reduced by 10–15% Its patented unsupervised discovery surfaces hidden themes and experience drivers without manual tagging. A reasoning copilot explains what changed and why, while AI Decision Digest summarizes what matters, why it happened, and what to do next. Clootrack delivers 98%+ analysis accuracy, supports integrations, 55+ languages, and is trusted by 150+ global enterprises across retail, SaaS, CPG, healthcare, BFSI, consulting, and private equity. The platform has processed 100+ billion customer feedback tokens using OpenAI infrastructure for real-world Voice of the Customer workloads.

clootrack.com

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About Kevin Dass

Experience

Sr Cx Strategist

Education

1% Club

Sinhgad Institute of Technology & Science

Find verified contacts for anyone on LinkedIn