Kevin Crawford

About Kevin Crawford

MB2 Dental and the doctor owner have individual responsibilities within the partnership but are jointly responsible and accountable for the long-term performance of the business. Doctor owners are responsible for local leadership and the delivery of clinical care. As a partner, MB2 can provide a wide array of services that can be leveraged at the discretion of each affiliated practices’ needs.

Experience

1. Director of Operations

   MB2 Dental

   Dec 2021 — Present · WA, US

   Model outstanding service to clients including superior written, verbal, and other communication skills. Identify team member strengths and areas of opportunity as it relates to leadership and management skills. Train, coach, and mentor team members to optimal service excellence+ Model outstanding service to clients including superior written, verbal, and other communication skills. Identify team member strengths and areas of opportunity as it relates to leadership and management skills. Train, coach, and mentor team members to optimal service excellence+ Partner with operating owners and executive leadership to make operational decisions to benefit the dental practice. Understand, analyze, and action plan key performance metrics to successfully lead and grow the multi-unit business within an assigned territory

Education

• Vanguard University of Southern California

  Bachelors, Business Administration and Management, General

  2002 — 2006

Skills

• Business Development
• Negotiation
• New Business Development
• Management
• Sales
• Estimating
• Account Management
• Business Planning
• Lotus Notes
• Time Management
• Outlook
• Customer Retention
• Marketing
• Customer Service
• Cold Calling
• Crm
• Microsoft Office
• Sales Operations
• Social Media
• Employee Management
• Customer Relationship Management (Crm)