Kevin Cassady

Global Head of Digital Workplace @ AMEX | Digital Transformation, Building Technology, Workplace Innovation

Role: Global Head of Digital Workplace at American Express
Location: Pittsburgh, PA, US
LinkedIn followers: 500 followers

About Kevin Cassady

Technology leader and innovator with a proven track record and experience with global digital transformation, technology modernization, service automation & optimization, user experience & workspace design, architecture and directing operations in global Fortune 500 organizations. Proven ability to improve reliability, processes, profitability and productivity through effective alignment of technology, process, people and business strategies. Practical experience in application infrastructure, engineering, process improvement, global organizational transformation, cost control, strategy, vendor management, business engagement, cloud adoption and cybersecurity.Specialties: IT Governance • Regulatory Compliance • Large Scale Systems Architecture • Global Engineering • Technology Innovation • Artificial Intelligence & Bots • Electronic Communications • Business Measurement & Value • VDI • Business Continuity • Vendor Management • Organizational Transformation • IT Security • Negotiations • Technology Deployment • Risk Management • Solution Development • Strategy & Organization Management • Outsourcing • Datacenter & Workspace Design • Client Relations

Experience

Global Head of Digital Workplace
American Express
Feb 2025 — Present · New York, NY, US
The Global Head of Digital Workplace is responsible for leading the strategy, design, and delivery of digital tools, technologies, and services that enhance employee productivity, collaboration, and experience across the organization. This role oversees global infrastructure, colleague end point computing, unified communications, service and product management, and workplace innovation initiatives. The role aligns digital workplace solutions with business objectives, manage vendor partnerships, drive digital transformation, and ensure a secure, scalable, and colleague-friendly experience for a global workforce.

Skills

Microsoft Products
Management
IT Strategy
Virtualization
Blackberry Enterprise Server
Enterprise Risk Management
Vendor Management
Customer Relationship Management (Crm)
IT Transformation
Cloud Computing
Email Design
Red Hat Linux
Technical Leadership
Technical Architecture
Product Innovation
Investment Banking
Crm
Data Center
Citrix
Infrastructure
Enterprise Software
Enterprise Architecture
Sales Management
Document Management
IT Service Management
Mobile Devices
Agile Project Management
Server Architecture
Active Directory
Information Security
Product Development
Strategic Consulting
IT Outsourcing
Organizational Development
Global Strategy
Program Management
IT Operations
Mobile Technology
Strategy
Microsoft Technologies

Contact information

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Work email
•••••@americanexpress.com
Personal email
•••••@•••••.com
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Current company

American Express

Financial Services · 10K employees · World Financial Center, 200 Vesey Street, New York, NY, 10285, US

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus

americanexpress.com

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