Kevin Cannon
Customer Support Engineer @Advanova
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WORK HISTORY
Customer Support Engineer @Advanova
A customer facing, multi-skilled role covering entrance barrier installation and door locking systems, 1st line repair along with preventative maintenance, access control.• Survey and fault rectification on customer sites across the UK, Ireland and Malta • The role includes live customer sites as well as remote support as necessary along with Installation and fault finding • Technologies covered are, barcode scanning, RFID on barrier systems and door access /room booking systems.• Remote software diagnosing including full mechanical installations utilising associated power and hand tools • Completion of RAMS and associated site health and safety requirements, site supervisor qualified.
SKILLS
ABOUT KEVIN CANNON
Ex British Army (Royal Corps of Signals) Engineer. A reliable, hardworking and dedicated Electrical/Electronic and Mechanical engineer with a very strong work ethic. qualified (CITB).Level 3 17th Edition BS7671 qualified. Highly experienced and knowledgeable Engineer who brings with him proven engineering success and delivery within challenging environments and timeframes. Self-motivated with strong problem-solving and analysing skills.Key Skills• Critical thinking & problem solving• Attention to detail• Methodical approach to fault finding• Fully conversant to Microsoft products• Maintenance management• Excellent communicator at all levels• Team work, leadership and project management• Customer service and customer care
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