Kevin Bui

Application Support Specialist @Center For Creative Leadership

Los Angeles, CA, US
EMAILS
b•••@ccl.org
MOBILE NUMBERS
+12•••••••85

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WORK HISTORY

Jul 2021 — Present

Application Support Specialist @Center For Creative Leadership

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Los Angeles County, CA, US

Tested troubleshooting methods, devised innovative solutions, and documented resolutions for inclusions in knowledge base for support team use- Implement and apply SQL data fixes and table structure changes through series of testing and monitoring with seamless changes- Interacted with clients to resolve issues and answer software-related questions- Analyzed and mapped data and wrote SQL scripts to extract data from SQL databases- Used Rapid7, SQL Server, and Azure Dev Ops to track, maintain and update trouble tickets.

EDUCATION

2023 — 2026

University of Southern California

Master of Science - MS

2014 — 2018

Azusa Pacific University

Bachelor's degree

SKILLS

Microsoft WordTeamworkLeadershipTime ManagementVisual BasicPublic SpeakingResearchCustomer ServiceJavascriptJavaMicrosoft OfficePowerpointMicrosoft ExcelVisual StudioSqlLinuxC

ABOUT KEVIN BUI

Application Support Specialist at Center for Creative Leadership where I wear many hats…

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