Kevin Arcaro
Executive Operations & Performance Leader | Building Scalable Systems, High-Impact Teams & Service Excellence Across Hospitality & Travel
- Role
- Regional Vice President, Market Operations at Sonder Inc
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Kevin Arcaro
Strategic and results-driven hospitality and operations executive with 14+ years of experience in development, strategy, and operational leadership across hotels, resorts, short-term rentals (STRs), and private clubs. I specialize in building and scaling high-performing teams, optimizing operations, and driving revenue growth while enhancing guest experiences and brand loyalty.With a strong track record in property openings, P&L management, and strategic initiatives, I have successfully led operations across multiple markets. My leadership philosophy centers on efficiency, innovation and fostering strong relationships with internal and external stakeholders to ensure sustainable business success.I thrive in dynamic environments where strategy and execution align to create seamless guest experiences and operational excellence.
Experience
Regional Vice President, Market Operations
Jan 2025 — Present
Leading market operations across a diverse portfolio of properties throughout the Western U.S, including Arizona, California, Colorado and Washington. Responsible for the execution of integrated commercial strategies focused on sales, marketing and revenue performance. Partner closely with on-site teams and central teams to ensure operational alignment with corporate goals, enhance asset performance and capture greater market share in competitive, high-growth regions.
Education
California State Polytechnic University-Pomona
Bachelor of Science (B.S.), Hospitality Administration/Management
2006 — 2011
Skills
- English
- Concierge Services
- Front Office
- Team Building
- Management
- Microsoft Word
- Payroll
- Hiring
- Rooms Division
- Property Management Systems
- Guest Recovery
- Employee Engagement
- Customer Retention
- Customer Service
- Employee Training
- Hotel Management
- Powerpoint
- Microsoft Excel
- Customer Satisfaction
- Budgets
- Strategic Planning
- Employee Relations
- Opera
- Hotel Booking
- Lodging
- Hospitality Management
- Micros
- Guest Service Management
- Microsoft Office
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