Kevin Almeida

Assistant Systems Manager @Norwegian Cruise Line Holdings Ltd.

Miami, FL, US

Performing daily checks of all the application, Fidelio servers’ interfaces, veeam server backups, DC checks spread across the ship as detailed in Run Books.• Responsible for reporting and documenting professionally all system changes (hardware, software etc.)• Provide onboard support and maintenance for all company IT assets, applications, software and hardware.• Troubleshooting and maintaining all workstations, POS terminals, printers, scanners, mobile devices, networking devices, servers and related hardware.• Performing Monthly patching through Tanium, weekly server maintenance activity.• Working on different vulnerabilities and trying to fix as instructed by shore side support.• Creating future Voyages in Fidelio, Allin, Micros and silverwhere application.• Working on VMware 7.0 and windows server 2012 and 2016.• Embarkation setup, network connection, laptops, Ipads and assisting pier agents for smooth embarkation.• Coordinating with offshore people for different issues to get it resolved.• Working knowledge of Fidelio, Micros 9700 and Micros symphony.• Quarterly backups of all critical devices onboard.• Adhering to SOX policy and ITIL process

R.V Nerker school , Vasai

SSC

St.Thomas baptista Junior college

HSC

St.Gonsalo Garcia College

Bachelor's degree, Information Technology