Kevin Ly

Aspiring Financial Professional | Senior at UT Dallas | Personal Finance | Experience with Financial Operations

Role: Service Specialist at Hakata Ramen
Location: Dallas-Fort Worth, TX, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Kevin Ly

Hi! I’m Kevin Ly, a Senior Finance major at The University of Texas at Dallas, pursuing a…

Experience

Service Specialist
Hakata Ramen
Dec 2024 — Present · Addison, TX, US
Delivered exceptional customer service in a high-volume ramen restaurant, Ramen Hakata, managing up to 8 tables simultaneously and ensuring customer satisfaction.Collaborated with kitchen staff and team members to ensure timely and accurate order fulfillment, maintaining a smooth workflow environment.Operated Point of System (POS) systems for processing transactions, handling cash, and managing billing procedures.Developed extensive knowledge of the menu, including various ramen options, broths, and dietary accommodations, to provide informed recommendations to guests.Resolved customer complaints and issues effectively, maintaining a positive dining experience and encouraging repeat business.

Education

Dallas College
Associates of Science, Microeconomics, Macroeconomics and Speech Communications
Hebron High School
High School Diploma
Naveen Jindal School of Management, UT Dallas
Bachelor's degree, Finance

Contact information

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Current company

REACH! Asian & Asian Diaspora Retention & Recruitment Center

20 employees · Founded 1994 · Berkeley, California, United States

REACH! is the Asian/Pacific Islander Recruitment and Retention Center at the University of California, Berkeley. In 1994, REACH! began with a handful of committed folks, as a program under the Asian Student Union (ASU) at UC Berkeley to target “Asian Pacific American, high school students, especially those who are underrepresented, low-income, and non-college tracked”. Its goals were two-fold: 1) promoting higher education as an attainable goal and 2) empowering students through “building ethnic pride and programs that foster community activism and support APA youth culture”. As REACH! grew organizationally, the vision and purpose of REACH! grew with it. While the mission remained, “the service and empowerment of recent immigrant and urban Asian Pacific Americans living in at-risk life situations,” we added on that “Our goal is to promote higher education as a means to empower ourselves and improve the economic and social conditions facing our communities.” We saw that REACH! had a unique role on campus and in the API community at large, because REACH! was not just going to increase the numbers of underrepresented Asians at Berkeley but REACH! would be a training ground for future educators, activists, and leaders who would address society’s injustices through their life’s work. Thus, we created programs to raise political awareness, build coalitions, develop youth leaders, and build leadership in ourselves. Each year, programs have been refined and recreated by (insanely) dedicated and intelligent coordinators, who look for a better way to do things. However, our single most important legacy is the steady stream of community leaders we have and will produce. REACH! Mission Statement: "Committed to the service, empowerment, and mobilization of immigrant, refugee, and underserved Asian/Pacific Islanders by promoting higher education to empower ourselves and challenge the economic and social inequalities facing our communities" Educate, Empower, Change.

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About Kevin Ly

Experience

Service Specialist

Education

Dallas College

Hebron High School

Naveen Jindal School of Management, UT Dallas

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