Kevin Benson

About Kevin Benson

I am a results-driven HR leader with 10+ years of experience partnering with global businesses to build high‑performing, inclusive, and data‑driven organizations. Currently, I lead HR Business Partnering and Employee Experience for large, complex operations at Teleperformance Global Digital Business Services, working closely with senior leaders to align people strategy with business outcomes.My expertise spans workforce strategy, employee engagement, HR analytics, change management, and HR automation. I have successfully led large-scale initiatives in attrition management, cultural specific drives & change management.A key strength I bring is my ability to work effectively with global and multicultural teams. I have partnered extensively with stakeholders and leadership teams across ANZ, France, Greece, Poland, India, and Canada, navigating diverse cultural perspectives, regional labor nuances, and varied business expectations. This global exposure has strengthened my ability to drive consistency while respecting local context, enabling scalable HR solutions across geographies.I have led and developed large HRBP teams, driven HR digital transformation through platforms like Workday, and implemented automation and analytics solutions that improved HR efficiency, data accuracy, and decision-making. My approach is grounded in data, empathy, and execution excellence—ensuring HR delivers measurable impact on engagement, retention, and business performance.I am passionate about building inclusive cultures, developing leaders, and creating employee experiences that enable people and organizations to thrive in a dynamic, global environment.

Experience

1. Senior Manager - Human Resources Business Partner

   TP

   Jan 2023 — Present · Indore, IN

   Responsible for Human Resources strategies and deliverables with the help of 16 capable individuals for Onshore and Offshore clients for employee base.Specialized in seasonal ramps in terms of headcount assigned with clients due to the business requirement to make the process smooth during such transitions.Responsible for developing strategies for the HR function to meet organizational objectives at employee experience front.

Education

• St.pauls School Indore

  Science

  1997 — 2012

• Narsee Monjee Institute of Management Studies, Mumbai

  Post Graduate Diploma in Business Management, Human Resources Management and Services

  2019 — 2021

• Prestige Institute of Management & Research

  Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

  2012 — 2015

Skills

• Business Process Improvement
• Pre-Sales
• User Acceptance Testing
• Data Entry
• Outsourcing
• Data Processing
• Philosophy of Mind
• Resource Management
• Administrative Work
• Sdlc
• Offshoring
• Workforce Planning
• Solution Architecture
• Event Management
• Business Development
• Software Project Management
• Requirements Analysis
• Crm
• Outsourcing Management
• Online Data Entry
• IT Strategy
• Vendor Management
• Project Planning
• Business Process
• Creative Writing
• Business Intelligence
• Pmp
• Entrepreneurship
• Strategic Leadership
• Analysis
• Business Requirements
• Requirements Gathering
• SEO
• Business Analysis
• Presentations
• Management Control
• Presentation Development