Kevin Ramsden
Enterprise Account Executive @Medallia
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WORK HISTORY
Enterprise Account Executive @Medallia
Medallia is a a leading provider of customer and employee experience management solutions, leveraging advanced technologies to capture, analyze, and act on feedback, signals, and conversations across various channels in real time. The company helps organizations understand their customers’ and employees’ sentiments and behaviors, enabling actionable insights that drive loyalty, retention, and operational efficiency. Closed +7M TCV in first year (across 5 deals) Manage a book of 12 Enterprise and Strategic accounts. Built internal and external executive champions to drive deals across the finish line. Leverage MEDDIC and Command of Message (CoM) sales frameworks.Q1 2025: 128% Q2 2025: 0%(change in book of business)Q3 2025: 156%
EDUCATION
University of Portland
Master of Arts in Teaching
Oregon State University-Cascades
Bachelor of Science
ABOUT KEVIN RAMSDEN
A life-long learner and Saas professional who has built a career from listening and executing business initiatives with a customer-centric approach. I started my career in K-12 education to serve others and ultimately help people develop the confidence and skills to try, fail, and try again till they were independently successful. Education will always be a key part of my life and my career. It taught me that we all have our own challenges, and sometimes we just need someone to slow down, listen, and ask us the right questions to help us find our own solutions.As an account executive at Medallia, I have gotten to help solve for the most ambiguous problems around CLV, reducing churn, and closing the loop on at-risk or low engagement customers. Building relationships with other professionals that last a lifetime.
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