Ketvi Patel

8x Salesforce Certified || Experienced Salesforce Business Analyst || Driving Business Transformation through effective Salesforce Solution || Expertise in CRM Optimization, Data Management, and User Adoption

Role
Salesforce Business Analyst at Techila Global Services
Location
Pune, MH, IN
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Ketvi Patel

As a Business Analyst, I\'m skilled in gathering and analysing requirements, developing…

Experience

  1. Salesforce Business Analyst

    Techila Global Services

    Sep 2023 — Present · Pune, IN

    Work closely with stakeholders to identify and document business requirements, pain points, and objectives related to Salesforce- Configure Salesforce applications, including custom objects, fields, reports and dashboards to align with business processes- Create user documentation, conduct training sessions, and provide ongoing support to ensure effective utilisation of Salesforce tools and features- Manage Salesforce projects from inception to deployment, including tracking progress, Managing Resource, and ensuring timely delivery- Knowledge of Agile Methodologies and project management best practices.

Education

  • CHAROTAR UNIVERSITY OF SCIENCE AND TECHNOLOGY

    Bachelor of Technology - BTech

    2017 — 2021

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Ketvi Patel — Salesforce Business Analyst at Techila Global Services in Pune, MH, IN | Unifers