Ketan Lakdawala
Senior Vice President of Client Operations @Andros
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WORK HISTORY
Senior Vice President of Client Operations @Andros
New York, NY, US
Responsible for Credentialing and Provider Network Management Operations. Responsible for client success, customer support, delivery operations, contract operations, PMO, compliance, technical services, and operations excellence teams in an onshore/offshore model. Executive sponsor for several key customers driving retention and growth.
EDUCATION
University of Mumbai
BCOM, Financial Accounting
Crummer Graduate School of Business at Rollins College
MBA, Finance
ABOUT KETAN LAKDAWALA
Global technology services & operations executive with a broad spectrum of experience from start up to Fortune 500 to oversee all aspects of day-to-day operations for an organization. Demonstrated ability to design and implement business strategies and plans that are in line with the vision and mission of an organization. Entrepreneurial-minded thinker to launch and lead new initiatives from the ground up. Influential leader capable of driving talent acquisition and retention efforts and installing the right leaders for maximum performance. Proven record of success establishing policies and procedures that promote a culture of continuous process improvement. Adept to manage relationships with partners and vendors to continually increase efficiencies and reduce costs. Executive Presence | Operations Leadership | Strategy Business Planning | Financial Management | Customer Relationship | Corporate Growth | Revenue Generation | Profit Center Experience | Cost Center Experience | Vendor Management | Talent Acquisition | Employee Engagement | Succession Planning | Leadership Development | Acquisition Integration |
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