Ketan Gupta

Project Manager Sr Business Analyst @CVS Health

NJ, US

Actively involved with SCRUM and sprint meetings, managing product backlog, removing obstacles to progress, prioritizing and review milestones and accomplishments.• Developed Acceptance criteria, Description, Test environment, Test type based on the business process flows and the Functional Specifications in the User stories• Took complete responsibility of Production Support board to address all the service now tickets from the client.• Worked with client to gather the requirement and create the task for the developers.• Conducted daily SCRUM meetings during the Sprint Development as a part of Agile Methodology. Also captured and addressed concerns from IT to Product Management or Business Team as needed.• Conducted team retrospective meeting as a part of the agile methodology.• Created BPMN process flows and AS-IS/TO-BE documentation for MTO workflows, including order intake, capacity planning, SAP raw material procurement, and shop floor execution.• Directed end-to-end project lifecycles for the implementation and enhancement of integrated Payroll and Pension systems, ensuring seamless alignment with HRIS platforms like SAP SuccessFactors Employee Central and Oracle HCM• Partnered with HR business partners to configure and maintain SAP SuccessFactors Employee Central modules, ensuring accurate employee data as the single source of truth for identity provisioning in SailPoint.

The University of Texas at Dallas

Master of Science - MS, Logistics, Materials, and Supply Chain Management

Balaji Institute of International Business

MBA/ PGDM, International Business

Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV), Bhopal

Bachelor of Pharmacy - BPharm, Pharmacy

University of the Cumberlands

Master of Science - MS, Information Technology