Ketan Sharma
HR at Mouser Electronics a TTI, Berkshire Hathaway Company
- Role
- HR Process Delivery Specialist at IBM
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ketan Sharma
Experienced HR professional with 2+ years experience.Specialize in onboarding, HR policies, and employee support. Skilled in record-keeping, benefit coordination, and staying updated on industry trends. Proactive in recruitment strategies. Passionate about creating seamless onboarding experiences that foster employee engagement and retention.Please feel free to contact me via Gmail- k••••••••@gmail.com
Experience
HR Process Delivery Specialist
Feb 2025 — Present · Bengaluru, IN
Managing end-to-end Employee Data Management for North America region for one of the big 4 clients, ensuring accurate records and compliance with internal policies.Handling ServiceNow ticket creation and resolution, addressing employee queries and HR service requests within defined SLAs.Generating a range of employment letters including offer letters, experience letters, transfer letters, and other official HR communications.Collaborating with policy teams for HR policy and procedure amendments, ensuring alignment with regional compliance and business needs.Processing benefit reimbursements such as maternity,unpaid leaves,school fee reimbursements and relocation claims, ensuring timely and accurate payouts.Overseeing leave management, including long leave processing and tracking, as per organizational leave policies.Performing employment verifications for internal and external stakeholders.Acting as a Chat Support Buddy to resolve real-time HR queries, providing consistent support and enhancing employee experience.
Education
Ajeenkya D Y Patil University
Bachelor of Business Administration, Bba in Aviation Management
2018 — 2021
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