Ketan Sardesai

IT Infra Project Manager @RBL Bank

Mumbai, MH, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2025 — Present

IT Infra Project Manager @RBL Bank

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Mumbai, IN

Project Management for the Network verticalCross function collaboration for CTO function for payments, inventory and service deliveryLiase with partner & internal teams to drive projects within planned timelinesPrepare Project Trackers as per the project scopePrepare & maintain process SOP\'s & FlowchartsDrive Governance for Network function to ensure seamless delivery of servicesConduct MBR/QBR with internal teams and vendors to ensure Service Quality

EDUCATION

N/A

University of Mumbai

Bachelor of Commerce (B.Com.)

SKILLS

Business AnalysisBankingVendor ManagementBusiness Process ImprovementProject DeliveryFinanceResource ManagementRisk ManagementPerformance ManagementRelationship ManagementCall CentersTeam ManagementManagementMisOperations ManagementEmployee EngagementBpoFront Office SupportProject ManagementMass HiringIso 9001

ABOUT KETAN SARDESAI

Senior Project Management professional with 18+ years of experience delivering IT Infrastructure, IT Applications, and Enterprise Services initiatives across Banking, Insurance & Financial Services domains.Currently working as an IT Infra Project Manager within the CTO function at a leading private sector bank, I manage cross-functional programs spanning network operations, service delivery and vendor ecosystems. I work closely with internal IT teams, business stakeholders, and external partners to ensure projects are delivered within scope, timelines, SLAs, and governance frameworks.My core strengths include end-to-end project delivery, vendor and SLA management, governance setup, risk mitigation, and executive reporting. I have extensive experience preparing project plans, trackers, SOPs, process flowcharts, and conducting MBR/QBR reviews to continuously improve service quality and operational reliability.Across my career, I have led programs in Banking, Life Insurance, and Travel, giving me a strong understanding of identifying process gaps and making improvements, audit readiness, and large-scale operational environments. I am PMP certified and bring a structured, outcome-driven approach to project and program execution.Actively open to Senior Manager / AVP roles in:Banking & Financial ServicesIT Infrastructure / IT Applications / CTO Office / Digital Banking

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Ketan Sardesai — IT Infra Project Manager at RBL Bank in Mumbai, MH, IN | Unifers