Ketan Prakash Singh
Business & Technology Delivery Sr Manager @Accenture
Signup · Get unlimited contacts
WORK HISTORY
Business & Technology Delivery Sr Manager @Accenture
San Jose, CA, US
Integrate business needs and technology solutions to meet the clients\' need.2. liaison with clients and vendors day-to-day problems and make process changes accordingly.3. improve clients\' technical/functional infrastructure.4. define systems strategy5. design, implement and deploy a global crm system using salesforce as a technology6. develop system requirements, design prototype.7. test custom technology solution and support system implementation.8. increase the performance and stability of the existing environment.9. streamline the release process leveraging the devops model.10. provide robust architecture for the platform.11. resource management - talent creation, acquisition and retention. deal execution - pricing model, solution & resource planning, cost optimization & roi. enterprise risk assessment, sox & itgc.14. expert in implementing/enforcing segregation of duties, logical access & change management controls.15. worked on multiple rfp, bid & proposals.16. strategic account management & customer operations,services delivery & customer satisfaction, revenue generation.17. design, develop & implement projects using agile methodologies.
EDUCATION
St. Augustine's Day School
ISC & ICSE
Maulana Abul Kalam Azad University of Technology, West Bengal formerly WBUT
Bachelor of Technology (BTech), Computer Science
SKILLS
ABOUT KETAN PRAKASH SINGH
Persuasive empathetic professional with a natural curiosity and bias for action with new business opportunities to maximize ROI and create significant value.More than a decade of dedicated IT Consulting Experience in business applications, software architecture, discovery, design and development in Salesforce.com applications and force.com platform.Strategic Account Management & Customer Operations, Services Delivery, Customer Satisfaction & Software Integration.Extensive experience working on RFP, Bid & Proposals. Exceptional communication skills with ability to build rapport at all levels of the organization.Several years of experience as a technical lead/solution designer/module lead/Business Architect.Extensive experience in designing, developing and implementing projects using agile methodology.Immense experience in creating proof of concepts and request for proposals for prospective clients.Extensive experience in creating efficient data models for object re-usability, efficient data management and less code enhancements along with evolving requirements.Vast experience of Release/Platform Management leveraging the DevOps model.Substantial experience in industry verticals BFSI, CMT, Life Sciences & Health Care, Utilities & Energy in CRM domain.Possess strong analytical abilities to provide efficient solutions.Delivery/Resource Management - Talent Acquisition and Retention.Enterprise Risk Assessment, SOX & ITGC.Vast experience implementing/enforcing SOD, LA and CM Controls.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.