Ketan Pradhan
Program Management, Product Implementation & Management, Delivery Management, Project Management, Team Management
- Role
- Automation Coach at Wipro
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ketan Pradhan
A seasoned IT Professional with more than two decades of off-shore & on-shore experience in IT Program Management, Product Management, Delivery Management, Stakeholder Management, Project Management and People Management covering multiple domains - Automotive, Energy and Utilities, Banking & Retail. Work experience in the USA, UK and India at client location and offshore having managed large engagements. Have a strong blend of management and technology know how acquired by successfully executing complex engagements. Proven skills in Managing multi year AMS engagements. Turned around one of critical AMS engagement(TCV 5.75M for 4 years) from CSAT of 2 to 6.5 (out of 7) within two quarters. Managed multi year 24X7 AMS engagements from India with teams spread across US, UK, India and China Driving Automation of IT Operations within one of the Business units of the Organization, which is measured in terms of Work Done by BOTs resulting in productivity gains, FTE optimization and significant Dollar savings for the company. Deep Technical, Analytical and Problem solving skills. Skilled in building and growing high performing teams. Adept in handling Ambiguity, working with cross functional diverse teams. Hands on with the latest digital technologies. Completed the aDapt level 3 program (aDapt - Accelerating Digital Aptitude is Company program for preparing and enabling Managers/Leaders to handle Digital Transformation programs. The program has three levels and covers Digital Transformation, Cloud, Agile, DevOps, AI/ML, Blockchain, Analytics. IoT, Mobility. Each level has assessment) Have implemented Lean levers (Visual Dashboards, Daily Huddle, eliminating NVAs leveraging DILO & VSM). Strong Technology experience having worked as developer in multiple technologies - VB, DB, Java, Middleware etc. As a developer worked on complex projects involving Unisys NDP 500 (reads 500 cheques per minute using OCR and MICR), Gensym G2 rules engine.
Experience
Automation Coach
Dec 2015 — Present · Bengaluru, IN
Education
Maulana Azad National Institute of Technology
Bachelor of Engineering (BE)
1993 — 1997
Campion School Bhopal
High School Equivalence Certificate Program
Skills
- Global Delivery
- IT Strategy
- Pre-Sales
- Software Project Management
- Data Warehousing
- Requirements Analysis
- Sdlc
- Solution Architecture
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