Ketan Patil

About Ketan Patil

Staff-level engineer with 10+ years of experience building and scaling high-throughput distributed systemsand real-time data pipelines. Proven track record of improving latency, throughput, and cost efficiency inproduction systems operating at billion-request scale. Experienced in designing resilient, event-drivenarchitectures and making pragmatic tradeoffs across performance, reliability, and cost.SKILLSET• Languages: Ruby, Python, C#, Java, JavaScript, TypeScript• Framework: Ruby on Rails, Kafka Streams, Node.js, React.Net Core, Redux.js, GraphQL• Database/Cache Systems: MySQL, Memcached, Redis, DynamoDb, ElasticSearch, SQL Server• Messaging System: Apache Kafka, AWS SQS, Protocol Buffers• Cloud Technologies/Platform: AWS, Kubernetes, Docker, DataDog

Experience

1. Staff Software Engineer

   Zendesk

   Feb 2023 — Present · San Francisco, CA, US

   Drove performance engineering for core APIs serving 1B+ daily requests, improving latency (p95/p99) and reducing infrastructure costs through hands-on code optimizations, query tuning, and caching.• Successfully reduced core APIs p99 latency by 40% and averages by 30% through extensive code refactoring, query optimization and caching techniques• Designed and implemented high-throughput streaming pipeline using Kafka Streams (~1M events/hour)• Built and optimized systems ensuring low latency (25ms p95) and minimal consumer lag (<100 messages)• Engineered resilient services for Kubernetes lifecycle events with graceful shutdown and versioning• Designed and tuned streaming infrastructure capacity (Kafka partitions, replication, consumers, compute)• Re-architected and implemented data access layer using Elasticsearch

Education

• Utah State University

  Masters of Science, Computer Science

  2008 — 2011

Skills

• Software Development
• Bootstrap
• Databases
• Redmine
• Wcf Services
• Iis
• Graphql
• Eclipse
• Xml
• Javascript
• Uml
• C++
• Java
• React.js
• Agile Methodologies
• Microsoft Sql Server
• Asp.net Web Api
• Software Engineering
• Jquery Mobile
• Phonegap
• Html
• Web Services
• Algorithms
• Jquery
• Jenkins
• Web Applications
• C#
• .net
• Oop
• Mysql
• Redux.js
• Visual Studio
• Jquery UI
• Ajax
• Sql
• Asp.net