Ketan Mulmule

About Ketan Mulmule

Retail branch banking, Corporate branch banking, retail banking domain specialist,banking consultant, Trade forex

Experience

1. Deputy Vice President

   HDFC Bank

   Oct 2017 — Present · Pune, IN

   Managing flagship branch for the cluster with book size.Set and achieve high performance targets for Current Accounts & Saving Accounts (CASA) both in terms of nos. and in terms of value through Sales Manager & team of Sales Officers and Business Correspondent Manager & network of Customer Service Points.• Set and achieve high performance targets for sales of third party products like Insurance, Mutual Funds, etc. through Sales Manager and team of Sales Officers and Business Correspondent Manager • Develop the SME client base in, including target identification. Cross sale Loan/Trade/FX and Service the existing relationships and enhance revenue• Provide clear direction on business objectives, translating and prioritizing into business performance measures. Ensure balance between NTB (New To Bank) customer acquisition & penetration of existing customers. Grow liabilities portfolio to deliver float balances, term deposit balances, income on trade and forex services. Focus on identifying cross-sell opportunities for other products from within the liabilities portfolio. • Recruit, onboard, mentor, review, train & develop and retain Branch Staff. Prepare MIS and reports & necessary corrective and preventive action. • Recommend & introduce new services e.g. Cash management services, treasury etc. with an objective to engage customers & generate fee income. Managing customer relationships & addressing both service & sales queries for customers with an objective to engage & retain customers.• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management by carrying out Monthly / Periodic Verification of Auditable items at branches

Education

• MIT SCHOOL OF MANAGEMENT

  Master of Business Administration (MBA)

  2006 — 2008