Keston G. Smith

About Keston G. Smith

Dedicated Product | Program | Marketing Consultant & Military Veteran offering a vast experience in Management, Organizational & Operations with the prime responsibility of leading various cross-functional groups to manage multiple product portfolios with competing deliverables requirements, ensuring project management of deliverables to meet key milestones which resulted in excellence customer and client satisfaction. Adept at identifying internal and external customer service needs and producing high-quality results. Comprehensive background in leadership, product/portfolio management, strategic planning, risk management, and marketing. Extensive knowledge of anticipating problems while identifying alternative solutions, managing multiple tasks, and continuous process improvement.

Experience

1. Regional Manager

   Lycamobile India

   Dec 2017 — Present · FL, US

   Responsible for assessing market needs and working with cross-functional product teams to find the fastest way to achieve value around those needs. Delivery of business value to drive sales, improve efficiency, and improve customer satisfaction through the production of quality products. Manage designated enterprise product lines while working closely with cross-functional team/groups & third party vendors.Manage progress tracking and financial monitoring for the various teams & departments in close partnership with Senior Product Management.20%- Strategy & Planning:Understand of customer needs/products to determine minimum viable product (MVP) as well as future needsCommunicate direction and product priorities to the diverse cross-function teams, & third-party partnersIdentify goals, metrics, and analytics to determine product value.Manage S.W.O.T analysis & competitive landscapes with strategic planning with best solutions to ensure products exceeds expectations in the market.60%- Delivery & Execution:Documents, reviews and ensures that all quality and change control standards are metManage, create, prioritizes user stories into release planningMake product decisions that drive value on a daily basisIdentifies and considers pros, cons, issues, obstacles, dependencies, and value associated with features and enhancementsParticipate in stand-ups, iteration planning sessions, product demos, and retrospectivesRefine complex technical concepts into non-technical language for stakeholders20%- People:Fostering collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impedimentsAdvocating for the end user and stakeholder by understanding user needsWorking with product team to continuously assess progress, disseminate lessons learned, and understand next steps

Education

• University of Florida

  MBA, Finance

  2004 — 2006

• St. Francis College

  Bachelor of Arts (BA), Pre-Law Studies

  1988 — 1991

• University of Florida

  Psy.D., Psychology

  2010 — 2013