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Current company TLC DigiTech Pvt. Ltd.
Hospitality · 428 employees · Founded 2003 · New Delhi, Delhi, India
TLC DigiTech (P) Ltd is a tech product and services company providing end to end digital solutions for customer acquisition, activation, engagement, retention, and loyalty. We have domain expertise in the travel and hospitality space.
Set up over 20 years ago, we have a pan India presence and a regional presence in East Africa and Sri Lanka. With our corporate office in New Delhi, we have a team strength of over 600 people and bring a culture of innovation to deliver excellence. Our integrated teams — spanning Design, Technology, Digital, Support, Contact Centres, and Club Ambassadors — provide a seamless, single-window solution for our customers.
Our technology stack includes:
• CRM built on Salesforce and Heroku
• End-to-end integration managed via MuleSoft
• Mobile applications developed on the Ionic hybrid platform
• Omni-channel contact centres integrated with voice, chat, WhatsApp, Facebook Messenger, email, social, web, and SMS
TLC ensures compliance and statutory audits through Big Four global accounting firms and adheres to the highest standards of information security with ISO 27001, ISO 27701 and SOC2 certifications.
We are proud members of CII, FHRAI, TAAI, Nasscom, Dun & Bradstreet, and other leading industry bodies.