Keshav Jha

Technical Support Representative L2 @AVI-SPL

Gurugram, IN

I am currently working at AVI-SPL in a technical support and client support role. My daily responsibilities include monitoring systems using tools such as CloudWatch, Symphony, and Appspace to ensure that all client environments are operating efficiently. I provide assistance in troubleshooting technical issues, perform regular system maintenance, and support clients with their technical queries. My job involves collaborating with different teams to ensure a smooth client experience and continuously learning new technologies to improve our services.”