Keshav Jha
“Technical Support Specialist at AVI-SPL | Expertise in Cloud & Monitoring Tools | 4+ Years in Enhancing IT Operations & Client Satisfaction | Always Learning & Adapting”
- Role
- Technical Support Representative L2 at AVI-SPL
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Keshav Jha
Experienced Technical Support Executive with 4 years of expertise in technical and client…
Experience
Technical Support Representative L2
Jul 2024 — Present · Gurugram, IN
I am currently working at AVI-SPL in a technical support and client support role. My daily responsibilities include monitoring systems using tools such as CloudWatch, Symphony, and Appspace to ensure that all client environments are operating efficiently. I provide assistance in troubleshooting technical issues, perform regular system maintenance, and support clients with their technical queries. My job involves collaborating with different teams to ensure a smooth client experience and continuously learning new technologies to improve our services.”
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