Kesavan S
Team Manager
- Role
- Team Manager at Cognizant
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Kesavan S
Having experience of 12 years in US Healthcare Claims Adjudication Process. Previous company was HGS, Bangalore. Flexible for working in required Shifts.Business/Customer: Certified controls laid down by the Business to ensure successful audit by client and external party.Interact with customers(internal/external) and keep stakeholders appraised of the process performance.Ensure adherence to Quality norms and proceduresIdentify and drive opportunities not limited Cost Optimization and Process Excellence to enhance service deliveryProvide client/process related MI reports Interface with the management both in terms of cascading messages from senior management and putting into practice strategy or modifications required for the process based on decisions takenIdentify and drive opportunities to enhance Customer experience Anticipate issues and needs of the customer related to the project and address them proactively; thereby help achieve CSS Targets for Claims, Medical Management & Provider ServicesEnsure timely completion of tasks assigned to all team members Participate in Customer Review/ Governance meetings to discuss on Service performance, Project issues and improvement opportunities
Experience
Team Manager
Jul 2019 — Present · IN
Education
Periyar University
Bachelor's degree - Computer Science
2006 — 2009
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