Kerwin D. Benyoun
Small Business Owner @Turo
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WORK HISTORY
Small Business Owner @Turo
Tampa, FL, US
As the owner and operator of an independent vehicle rental business through Turo, I oversee all aspects of operations, from strategic planning and fleet management to marketing, customer service, and financial performance. I specialize in delivering premium, hassle-free rental experiences by curating a reliable, well-maintained fleet and prioritizing responsive, personalized service.Key Responsibilities:Manage day-to-day operations of a multi-vehicle fleet, ensuring timely maintenance, cleanliness, and readiness.Develop and execute pricing, marketing, and listing strategies to maximize vehicle utilization and revenue.Deliver high-quality customer experiences by providing seamless check-in/check-out, timely communication, and tailored support.Monitor performance metrics, customer feedback, and market trends to refine services and enhance guest satisfaction.Ensure compliance with insurance, licensing, and Turo platform policies.Leverage digital tools and data analytics to optimize operations and scale growth.Core Competencies:Customer Experience & Relationship ManagementOperations & Logistics ManagementStrategic Planning & Business DevelopmentDigital Marketing & Platform OptimizationVehicle Acquisition & Lifecycle ManagementConflict Resolution & Problem Solving
EDUCATION
Hamburger University - McDonald Corporation
Hamburgerology
Penn Foster
Bachelor of Business Administration - BBA
McDonald’s Corporation
Management Capstone Course
Penn Foster
General Studies
McDonald Corporation
Foundations of Restaurant Management
ABOUT KERWIN D. BENYOUN
I am a dynamic and results-driven QSR operations leader with nearly 17 years of…
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