Kerstin Jansen

Director Customer Support and Service @Dedrone

Kassel, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2020 — Present

Director Customer Support and Service @Dedrone

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Built, resource, organize, and facilitate a team of Support and Fulfillment agents in providing high quality, accurate and timely customer support and service to meet SLA targets and to guaranteeSLA compliance

EDUCATION

2014 — 2018

University of Kassel

Informatik

ABOUT KERSTIN JANSEN

Strong understanding of operational infrastructure, metrics, processes, systems, and tools for running a Worldwide Support20+ years experience in a technical support environment, handling highly complex issues

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Kerstin Jansen — Director Customer Support and Service at Dedrone in Kassel, DE | Unifers