Kerry Wendell Stange

About Kerry Wendell Stange

A focused, experienced, and highly committed senior business leader with a passion for building and developing high-achieving teams and empowering organizations to guide customers to accelerate business value and return on investment to ultimately drive renewal and expansion revenue growth.Proficient at collaborating with executive and key business level stakeholders in strategic success planning to drive customer goals, quantifiable value realization, product adoption, business transformation, contract-based growth, renewal, and expansion by ensuring the strategic engagement, customer success & retention, and revenue growth.Core CompetenciesCustomer Success | Strategic Thinking | Relationship Building | Executive Presence | Organizational Alignment | Issue Resolution | Contract Based Growth | Renewals & Expansion | Cloud Services & Delivery | GTM Strategy | Campaign Development | Demand Orchestration | Annual Planning | Business Analysis | P&L Management | Data-driven Decision Making | Reporting/Analytics

Experience

1. Director, Css Customer Success Management

   Oracle

   Jun 2023 — Present · Tampa, FL, US

   Responsible for overseeing a portfolio exceeding $400M in enterprise cloud solution accounts spanning the Hi-Tech, Manufacturing, and Retail sectors. Provide visionary leadership to a high-performing team of 13 Customer Success Executives and Managers, with a focus on driving customer retention, business expansion, and accelerated value realization from Oracle solutions. Champion executive relationships to solidify Oracle’s position as a strategic partner, demonstrating an unwavering commitment to advancing client outcomes and maximizing return on investment. Architect and execute comprehensive regional coverage strategies and resource allocation models, establishing transparent objectives and rigorously monitoring progress against established KPIs and OKRs. Play a pivotal role in shaping the strategic and operational roadmap for the Global Customer Success Services organization, ensuring that all deliverables consistently align with organizational imperatives and operational excellence standards. Foster a culture of accountability and high performance, collaborating seamlessly across Oracle’s business units and with external stakeholders, including clients and system integrators, to influence complex negotiations and policy decisions in support of enterprise goals.

Education

• San Jose City College

  Computer Science

• Bay Valley Technical Institute

  Computer Science/Programming

Skills

• Sales Enablement
• Salesforce.com
• Marketing Automation
• Lead Management
• Crm
• B2b Marketing
• Sales Process
• Business Intelligence
• Marketing Operations
• Business Analysis
• Email Marketing
• Integrated Marketing
• Marketing Analytics
• Demand Generation
• Lead Generation
• Nurturing
• Sales Operations
• Sales Management
• Marketing Strategy
• Presentations
• Sales Compensation
• Sales & Marketing Alignment
• Campaign Strategies
• Marketing Effectiveness
• Enterprise Software
• Strategy
• Saas
• Software Industry
• Multi-Channel Marketing
• Direct Sales
• Business Alliances
• Solution Selling
• Strategic Partnerships
• Cloud Computing
• Channel Partners
• Partner Management
• Leadership
• Product Marketing
• Analytics
• Marketing