Kerry Walters
Vice President, Programs, Events & Client Experience @Brave Thinking Institute
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WORK HISTORY
Vice President, Programs, Events & Client Experience @Brave Thinking Institute
Named Leader of the Year (2021 & 2023) — one of a select few to receive the company\'s highest honor twice, recognized for exceptional performance, team leadership, and organizational impact.Drove 13% year-over-year attendance growth across live and virtual event portfolio through strategic programming, audience development, and optimized client journeys.Directed the development and launch of 6 net-new events per year through a talented director and team, expanding BTI\'s live and virtual footprint and opening new revenue streams across 5 product divisions.Led full budget rebuild and COGS analysis across 3 departments, identifying inefficiencies and realigning spend to maximize margin without diminishing client experience.Spearheaded DreamBuilder 2.0 — a comprehensive redesign of BTI\'s flagship program — improving curriculum flow, client outcomes, and coach effectiveness.Built and launched the BTI Online Training Center for coach certification, scaling the pipeline to 500+ active certifications and coaches certified to date.Oversaw production of 8 Steps to Successful Selling (8SS), which sold units generating $10M+ in revenue.Maintained world-class NPS scores across all events by building feedback-driven continuous improvement cycles into every program.Championed AI integration across program operations, earning Google AI Professional Certificate to lead the organization\'s emerging technology transformation.
EDUCATION
University of Southern California
BS, Biological Sciences
SKILLS
ABOUT KERRY WALTERS
I\'m an operational executive who turns big-picture strategy into disciplined execution — and keeps the people, processes, and priorities aligned while doing it.For the past several years, I\'ve served as the senior operational leader for a $65M organization, overseeing a 50-person team across three departments and a ~$10M operating budget. My work lives at the intersection of strategy, execution, and culture — the connective tissue between leadership vision and what actually gets built, launched, and delivered.I partner closely with executive leadership to translate annual goals into quarterly plans, OKRs, and cross-functional roadmaps. I own the operating rhythm: agendas, decision logs, action accountability, and board-ready reporting. I draw on industry knowledge, market trends, and real-time reporting to anticipate risks, surface dependencies, and close gaps before they become problems — giving leadership the early warning and context they need to make confident decisions. I\'ve also integrated AI-powered tools into our planning and reporting infrastructure to accelerate decision cycles and reduce manual lift on cross-functional coordination.I\'ve led end-to-end operations for large-scale programs generating $25M+ in revenue, rebuilt budgets and COGS models from the ground up to drive financial clarity, and built scalable systems for documentation, reporting, and internal communication. I leverage AI strategically to optimize production workflows, improve resource planning visibility, and support content and curriculum development at scale — driving a 13% year-over-year attendance increase across a multi-event calendar and launching 6 net-new offerings in a single portfolio cycle.What I\'m known for: removing friction. Whether that\'s resolving cross-team misalignment, redesigning a broken workflow, identifying where automation can replace manual process, or stepping in to lead a high-priority initiative — I\'m the person executives call when they need execution they can count on.My leadership style is collaborative and consensus-driven. I believe the best decisions emerge when the right people are in the room, aligned on context, and trusted to contribute — and I build the conditions for that to happen consistently. I lead with low ego, high accountability, and genuine care for team culture. As a certified Scrum Master and Google AI Professional (2026), I bring both the operational discipline and the technical fluency to build systems that are smarter, more efficient, and more human — not less.
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