Kerry Caslow

Environmental Specialist Ii @Mecklenburg County

US

Directly responsible for quality data collection at 12 water quality monitoring stations• Instituted new quality assurance protocols for water quality monitors to ensure consistency in data across equipment and staff• Updated water quality standard operating procedures based on implemented best practices• Formed technology team to invite collaboration and innovation between teams regarding shared needs• Investigated customer service requests and enforced county and city ordinances when necessary• Assisted service request metrics team by creating software utility for tracking methods standardization rollout success and for use as an individual performance metric• Developed canine sewage detection program as new methodology for sewage pollution detection