Kerry Obrien

Manager, Learning & Development @Clio

Kitchener, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2024 — Present

Manager, Learning & Development @Clio

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Kitchener, ON, CA

Once the Senior Manager returned from parental leave, I was asked to stay on permanently in a newly-created Manager role. I lead the Learning Experience team. We\'re responsible for designing and delivering A-1 learning experiences for our employees across the globe. As a team, we have- Supported the People team\'s rollout of the Anytime Feedback tool by delivering knowledge resources (tool walkthroughs) and skills resources (how to design and deliver effective feedback). Suggested and implemented feedback quality monitoring for future improvements- Radically revamped our Leadership Development programming with new frameworks, as well as overseeing change from remote program to hybrid live and asynchronous experiences. NPS of +80 from participants, as well as high scores in leadership trust and support from individual contributors- Supported our annual customer conference, ClioCon, by enabling 100+ volunteer speakers and facilitators to deliver workshops and seminars to customers. 75+ NPS score from learners, and high session scores from customers- Supported a number of other initiatives including new hire onboarding, acquisitions, team onsites, and more.As a leader, I have- Advocated for, resourced, researched, and delivered our orgwide AI Fluency plan to upskill our employees to use our AI tool securely and effectively- Led a team of 4 LXD professionals, serving 1,300+ global employees across Canada, US, and EMEA- Pushed the Learning Experience Design (LXD) craft forward by implementing new frameworks and best practices over the entire development cycle- Designed, proposed, and overseen development of orgwide Customer Expertise program, designed to familiarize our growing employee base with our customers\' jobs to be done and how Clio supports them- Worked with C-level stakeholders in designing and delivering RnDKO conference for all Engineering and Product teams- Served as Content Lead for our annual Team Day employee conference

EDUCATION

N/A

Brock University

Bachelor of Education (BEd), Adult Education

N/A

Lang School of Business and Economics - University of Guelph

Master of Arts, Leadership

N/A

University of Waterloo

Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies

ABOUT KERRY OBRIEN

I design and deliver global learning strategies that increase manager effectiveness, accelerate time-to-productivity, and strengthen culture. My 15+ years in Talent Development have been about equipping companies to be the healthiest, most impactful, most collaborative version of themselves. I\'ve accomplished that through world-class strategic design, facilitation, team-building, coaching, instructional design, program management, and collaboration.I especially enjoy working with leaders on the craft of leadership. I\'ve delivered strategic initiatives that help leaders develop competency in Energy Management, Performance Management, Difficult Conversations, Strategic Decision Making, and more.

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Kerry Obrien — Manager, Learning & Development at Clio in Kitchener, ON, CA | Unifers