Kerry S.
Customer Engagement Expert | Driving Customer Retention and Growth
- Role
- Customer Success Lead, Americas at Symphony
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Kerry S.
Throughout my career as a sales leader and account manager, I have received several promotions for my ability to innovate marketing solutions and strategies, revolutionize processes, and steer brands to unparalleled heights. With my unique blend of people-centric leadership and strategic problem-solving, the scope of my abilities transcends marketing and communications and allows me to fuel high-performing teams to achieve extraordinary outcomes through ingenuity, global collaboration, and momentum.I bring a sound understanding of customer needs, identifying opportunities to exceed expectations and developing strategic solutions to achieve goals. I strive to add value to organizations through customer retention, sales forecasting, and new business development.
Experience
Customer Success Lead, Americas
Jun 2025 — Present · New York, NY, US
Education
Florida Atlantic University - College of Business
Master of Business Administration - MBA, International Business
University of the District of Columbia
BS, Environmental & Aquatic Sciences
Florida Atlantic University
MBA, International Business
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