Kerry A. Bruce
🌟 Seasoned Information Technology Leader | Director of IT Services | Expert in IT Operations, Digital Transformation & Service Delivery 🌟
- Role
- Director of Information Technology at B&D Industries, Inc.
- Location
- Albuquerque, NM, US
- LinkedIn followers
- 500 followers
About Kerry A. Bruce
With over 20 years of hands-on experience in IT operations management, digital transformation, and service delivery optimization, I am a results-driven Director of IT Services dedicated to aligning cutting-edge technology with business strategies to drive organizational success.I have a proven track record of leading large-scale IT operations and overseeing end-user computing services across various industries. My expertise lies in strategic IT planning, project management, and the implementation of ITIL frameworks to streamline processes, reduce inefficiencies, and ensure seamless technology integration. I am skilled in the end-to-end management of IT infrastructure projects, ensuring their successful delivery on time and within budget. I am passionate about leading high-performance teams, fostering a culture of innovation, and mentoring the next generation of IT professionals. Here is a list of some of my career accomplishments: Led the full replacement of low-voltage cabling across two school districts (3 HS, 5 MS, 10 ES, and administrative offices. Managed the re-deployment of 1,200+ desktops across 11 locations and oversaw 20–30 technicians to complete the project in four weekends (F-S) and provided interim IT leadership for 4 months after the project. Directed the overhaul and modernization of networking infrastructure across two school districts to improve scalability and performance (3 HS, 5 MS, 10 ES, and administrative offices). Reduced open service tickets from 300+ to 25 and eliminated 75% of weekend work for IT technicians. Eliminated 75% of weekend work and augmented team morale and productivity. Scaled organization to $7.6M in revenue, recognized as one of New Mexico\'s \"Flying Forty\" fastest-growing technology firms. Directed $1M+ multi-site technology transformation for educational institution, with 2,500-node infrastructure deployment. Minimized staffing costs by 33% through seamless transformation of underperforming division into the top-ranked unit. Achieved #1 ranking among nine regional operations centers.
Experience
Director of Information Technology
Mar 2025 — Present · Albuquerque, NM, US
Whatever IT Takes
Education
Embry-Riddle Aeronautical University
BS, Aviation Business Administration
New Mexico State University
Master's degree, Information Technology
Skills
- Network Design
- Windows 7
- Firewalls
- Cloud Computing
- Technical Support
- Vpn
- Computer Hardware
- Virtualization
- Active Directory
- Windows Server
- Hardware
- Microsoft Exchange
- Managed Services
- Dns
- Integration
- Voip
- Sharepoint
- Business Continuity
- Disaster Recovery
- Networking
- Hp
- Troubleshooting
- Cisco Networking
- Project Management
- Network Administration
- Financials
- Operating Systems
- Management
- Microsoft Sql Server
- Windows
- Storage
- Unified Communications
- Security
- Citrix
- Wireless Networking
- Cisco Technologies
- Network Security
- System Administration
- Vmware
- Servers
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