Kerry Townsend

WORK HISTORY

EDUCATION

SKILLS

ABOUT KERRY TOWNSEND

An experienced programme and project manager with over 20 years practical application of project management and a proven record of accomplishment delivering business focused change programmes across multiple sectors, including Retail, financial services, Utilities and health and social care. A determined hard working individual who is committed to achieving corporate goals, through the use of a number of key skills which adapt to a variety of business needs and contexts. Extensive knowledge and application of project and programme management. Manage and participate in strategic and operational projects. Excellent communication skills, both written and verbal. Relationship Management, negotiating and influencing skills. Proven ability to map and develop processes in support of organisation change programmes or tactical initiatives. Established personal credibility - internally and externally - by demonstrating expertise, professionalism, and integrity. Problem resolution and key analytical skills. The ability to maintain a positive professional attitude and demonstrate ability when under pressure. Employee management, ensuring performance is managed to optimum standards. Proficient in driving change to simplify arrangements and maximise cost efficiencies. Experienced in the use of payroll and flexible benefits software including, SAP and Oracle. User acceptance testing experience. Ability to work effectively on own initiative and as part of a team. Tenacity and resilience. Advanced level user of Microsoft Office, including Word, PowerPoint, Project and Excel.