Kerry Drobek

About Kerry Drobek

I am a Global Product & Capability Owner at Eaton, driving enterprise-wide transformation initiatives across the Salesforce ecosystem—including Sales Cloud, Experience Cloud, Data Cloud, and Agentforce, Eaton’s program to unify and modernize sales processes.With deep platform leadership, I architect scalable, secure, and AI-enhanced Salesforce solutions that power incentive planning, sales crediting, CRM modernization, and agent lifecycle management. My work aligns with enterprise architecture guardrails and is delivered through agile, cross-functional collaboration.I specialize in creating strategic operational structures that accelerate time-to-value and elevate capabilities into core business strategy. As a forward-thinking leader, I shape how we Run, Grow, and Innovate on the Salesforce PlatformCurrent Strategic Focus• Modernizing sales operations through Agentforce• Architecting AI-driven solutions for agent lifecycle and engagement• Driving agile delivery and global platform alignmentKey Leadership Contributions Driving transformation as Global Capability Owner for Pipeline, Sales Enablement, and Channel Sales Steering Salesforce enablement strategy and governance forums Championing transparency, recognition, and talent retention across IT and business functions Mentoring teams and shaping hiring strategies for long-term capability growthMy approach blends hands-on solutioning with strategic foresight, grounded in transparency, collaboration, and a relentless focus on business impact

Experience

1. Global IT Product & Capability Owner Crm & Prm

   Eaton

   Aug 2023 — Present

   As Global Capability Owner for Sales, I lead enterprise-wide transformation initiatives across Salesforce architecture, Sales Enablement, and data platforms. My focus is on delivering scalable, secure systems that support incentive planning, sales crediting, and CRM modernization.Currently executing strategic workstreams within Agentforce, Eaton’s initiative to unify and modernize sales processes. This includes:Architecting AI-enhanced Salesforce solutions for agent lifecycle managementAligning platform design with enterprise architecture guardrailsDriving agile delivery across cross-functional teamsKey leadership contributions:Mentoring and developing talent across IT and business teamsShaping hiring strategies and job role design for long-term capability buildingLeading data migration, master data management, and DevOps integration effortsMy approach blends hands-on solutioning with strategic foresight—grounded in transparency, collaboration, and a relentless focus on business impact.

Education

• Baker College

  Bachelor’s Degree