Kerri Ankenman
Consensus Builder | Proven Relationship Expert | People Driven Leader | Unlocking People and Product Potential
- Role
- Customer Success Director at Boomi
- Location
- Guilford, IN, US
- LinkedIn followers
- 500 followers
About Kerri Ankenman
Enthusiastic, loyal ‘people leader’ known for connecting with others, piquing interest and inspiring action. Goes the extra mile to consistently produce exceptional results. An active listener with great communication skills. A confident persuader who is adept at distilling complicated, technical information into concepts easily understood and embraced by others. Recognized for the unique ability to prioritize business requirements and deliver product release functionality to budget, timeline and stakeholder expectations. Able to balance diverse, ambiguous customer desires with business capabilities, needs and strategic goals. A quick, adventurous thinker and problem-solving expert. Passionate about people and relationships. Dedicated to teaching, training and helping others succeed. Able to build strong, viable alliances based on mutual trust and respect. Can easily facilitate even the most difficult, challenging conversations with customers and associates alike. A resolution and retention specialist who wins others over. Enjoys championing change, enlivening ideas, and implementing different, innovative ways of achieving exceptional, sustainable results.Personal Characteristics: Inherent giver, curious listener, Trustworthy confidant, Strategic Visionary, Critical Thinker, Captivating Storyteller, Open-Minded Observer, Derives deep satisfaction in working hard and smart to exceed goals, Identifies and Manages Risks, Caring, Empathetic, Generous, Thoughtful, Loyal, Patient, Assertive, Optimistic, Curious.Transferrable Skills: Product Management, Management, Training, Teaching, Able to Communicate Technical Information to Non-Technical Audiences, Public Speaking, SaaS, CRM, Account Management, Customer Service, Agile and Scrum Methodologies, Higher Education, Salesforce.com, Educational Technology, Team Building, Delegation, Leadership, Data Analysis, Coaching, Microsoft Office, JIRA, ADO, Project Management, Peer Mediation, Attention to Detail, Calm under Pressure, Loyalty, Accepts Feedback, Punctual, Making Deadlines, Cross-Team Collaboration, Editing/Proofreading, Time Management, Persuasive, Reads People Well, Change Champion, Excellent Listener, Empathy, Change Management, Responsiveness, Building Strong Relationships, Intuitiveness, Motivating/Inspiring Leadership, Patience, Fast Learner, Dependable, Flexibility, Postive Attitude, Self-Motivated, Integrity.
Experience
Customer Success Director
Aug 2025 — Present
Education
Milligan College
M. Ed., Secondary Education
2006 — 2007
Cincinnati Christian University
B.S., Biblical Studies
2001 — 2006
Skills
- Marketing
- Coaching
- Emt
- Higher Education
- Leadership
- Data Analysis
- Sales Presentations
- Social Networking
- Educational Technology
- Account Management
- Customer Relationship Management (Crm)
- Public Speaking
- Crm
- Salesforce.com
- Saas
- Strategic Planning
- Management
- Team Building
- Training
- Solution Selling
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