Kerri Stiger

About Kerri Stiger

Team focused leader and motivator respected for building and sustaining collaborative external and internal partnerships, training, mentoring and developing high performing cross functional teams and increasing team engagement and company profitability. Insightful leader experienced with evaluating business performance, identifying opportunities for improvement and facilitating the achievement of customer objectives. Customer focused and success driven. Sales teams and customers drive this business and my focus is supporting them and providing them with training, updates, communication on backorders and shipping information. Demonstrated skills:*Leadership *Procurement *AED/CPR certified *Customer Focused *Engaging Employees *Process Improvement *Team Building & Employee Development *Cross Functional / Collaborative Team Leader *Recruiting *Goal Oriented *Strong Interpersonal Skills *Procedures Development *Communication *Research

Experience

1. Distribution Planner, Gsc Customer Service & Support

   Cintas

   Mar 2020 — Present · Mason, OH, US

   Maintain proper inventory levels and safety stock of emblems for multiple Distribution Centers. Accomplished by reviewing material usage, issuing purchase orders and holding vendors accountable for delivery dates. Identify and resolve order to cash errors in SAP and AS400 by identifying master data setup errors with eliminate the potential for future order delays. Review and identify inventory opportunities within the network and issue stock transfer orders to help backorder recovery.Provide support and training to external locations to better service their customers and exceed their expectations within the Rental and Facilities Services industry.

Education

• Defiance College

  Bachelor's degree, Business, Management, Marketing, and Related Support Services

• Defiance College

  Bachelor's degree, Business, Management, Marketing, and Related Support Services

  1987 — 1991

Skills

• Call Centers
• Customer Service
• Access
• Marketing
• Business Analysis
• Customer Service Training
• Retirement Planning
• Customer Service Management
• Term Life Insurance
• Communication
• Life Insurance
• Process Improvement
• Microsoft Office
• Team Management
• Sales
• Microsoft Excel
• Financial Planning
• Management
• Fixed Annuities
• Insurance
• Financial Services
• Team Building
• Customer-Focused Service