Kerri Schram
People Development | Employee Engagement | Learning & Development Professional | People & Culture Professional
- Role
- Sr Learning and Development Strategist at H&R Block
- Location
- Greeley, CO, US
- LinkedIn followers
- 500 followers
About Kerri Schram
Experienced Learning and Development/People and Culture Professional with a strong…
Experience
Sr Learning and Development Strategist
Jan 2023 — Present · San Diego, CA, US
Designed, developed, and facilitated leadership development and professional development programs in a corporate setting. • Focused on enhancing leadership skills and fostering employee development.• Collaborated with stakeholders to understand their learning and talent development needs.• Recommended effective approaches and deliverables for learning solutions.• Established communication, change management, and data measurement strategies for each project.• Maintained consultative relationships with stakeholders to ensure alignment.• Created train-the-trainer content and facilitated learning events for diverse audiences. Adapted the approach based on the specific needs of small or large groups.• Evaluated the impact of learning content and experiences using both quantitative and qualitative methods.• Synthesized effectiveness data and presented recommendations to peers and leaders.• Committed to ongoing process improvement, delivery enhancements, and innovative approaches. Strived for excellence in application and outcomes.• Member of the People & Culture Associate Engagement Survey action team for FY24 and continued as the team leader in FY25. Analyzed survey results, identified improvement areas, and addressed workplace issues. Facilitated discussions and workshops with associates based on findings.
Skills
- Fha
- Banking
- Credit
- Call Centers
- Instructional Design
- Customer Service
- Instructor-Led Training
- Leadership
- Training Delivery
- Employee Training
- Loans
- Addie
- Team Building
- Mortgage Banking
- Process Improvement
- Business Process Improvement
- Mortgage Lending
- Training
- Software Documentation
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