Kerri Otoole

Director, Store Communications & Customer Experience @J. Jill

Boston, MA, US
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Oct 2020 — Present

Director, Store Communications & Customer Experience @J. Jill

View department →

Quincy, MA, US

Communication strategies and processes• Customer Experience strategies• Associate Engagement strategies • Field Training and Development • Field Meetings• Customer Loyalty

EDUCATION

1992 — 1993

Calhoun Cosmetology

NY State License, Cosmetology

1988 — 1992

Wellington C. Mepham High School

High School Diploma

SKILLS

Change ManagementCoachingTime ManagementDriving ResultsManagementHuman ResourcesInterviewsProject PlanningLeadershipCustomer ServiceBusiness ProcessStore ManagementPerformance ManagementCustomer ExperienceRetail

ABOUT KERRI OTOOLE

Experienced and focused communications and customer experience leader committed to providing the highest level of service to internal and external clients for over 20 years. Areas of expertise include crafting clear and concise communication through innovative vehicles, creating strategic communication and training plans, project management and prioritization. Talent for identifying audience, building partnerships and influencing others.Specialties: Effective Communication, Strategy & Planning, Change Management

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Kerri Otoole — Director, Store Communications & Customer Experience at J. Jill in Boston, MA, US | Unifers