Kerra Kruse

Territory Operations Manager @Musco Lighting

Muscatine, IA, US

Lead and support Sales Coordinators to support assigned territories• Provide ongoing training to direct reports as well as others needing to understand the sales coordination processes• Contribute to the development, implementation, and continuous improvement of internal sales processes and documents• Allocate resources to get work done efficiently• Oversee the accuracy and integrity of the Musco project management system information • Review and analyze order and shipment projections • Manage backlog and shipment timing• Perform Sales Coordinator role on as necessary basis• Analyze and resolve complex issues• Build and maintain collaborative relationships with internal departments and leaders as well as customers, contractors, specifiers, and engineers• Collaborate with Sales Managers on region, territory, and project strategies• Resolve requests from Field Sales Reps as needed• Completion of Musco’s Manager Development Program• 1-2 years in the Operational Sales Supervisor role

Central Community High School

High School Diploma

Upper Iowa University

Human Resource Certificate, Human Resources

Upper Iowa University

Master of Business Administration - MBA

University of Northern Iowa

Bachelor of Arts - BA, Criminology