Keri Palmer
People Team Operations Manager @UnitedHealth Group
Signup · Get unlimited contacts
WORK HISTORY
People Team Operations Manager @UnitedHealth Group
Lead global Employee Center initiatives for Talent Development and Performance Management tools (LMS/LXP) with cases supported in 2025.Oversee the end-to-end release for 250+ enterprise-wide annual compliance courses across 400k employees, ensuring accurate setup, timely deployment, appropriate assignment, and alignment with regulatory and organizational requirements.Drive continuous improvement by identifying and resolving operational problems; Built a 2025 Copilot prompt library to standardize analytics, saving ~8 hrs/week (~416 hrs/year) of production time and eliminating variance in data categorization.Define processes via SOPs and knowledge articles with COEs/Tech Product teams, reducing rework and accelerating issue triage across tiers. Drive query reduction by codifying repeat issues into workflows aligned to Employee Center practices improving employee experience.
EDUCATION
University of North Florida
BA, Psychology
Florida Institute of Technology
Master of Science - MS, Human Resources Management and Services
SKILLS
ABOUT KERI PALMER
Global People Operations leader with a passion for building scalable systems, elevating employee experiences, and driving operational excellence across complex organizations. With a strong foundation in HR management, learning technology, and data‑driven decision‑making, I thrive at the intersection of people, process, and innovation.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.