Keri L. Johnson
Accident Benefits Adjuster @Co-operators
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WORK HISTORY
Accident Benefits Adjuster @Co-operators
Investigate, interpret coverage, negotiate and make decisions autonomously, to resolve complex automobile Accident Benefit claims• Collaborate with clients, physicians, treatment providers, employers and rehabilitation workers in the development, approval, implementation and monitoring of case management plans for clients• Manage complex files in defense litigation and Alternative Dispute Resolution (ADR)• Open and close exposures and cost categories and input and update fields for reserving and other data analytics• Provide exceptional client service in accordance with claims service and quality standards, with the view of enabling the organization to be the industry leader in client engagement• Participated in ensuring a safe workplace in my capacity as Health & Safety Representative
ABOUT KERI L. JOHNSON
I am a fully licensed adjuster in Ontario to handle all lines of claims, specializing in Ontario Accident Benefits. I have a broad base of knowledge that includes negotiating, conflict resolution and customer service. A highly resourceful individual who is detail orientated, and has well-developed investigative, research and administrative skills. I have consistently demonstrated success in building and sustaining positive relationships, which underscores a reputation for integrity and credibility. What is unique about my approach is my keen ability to work with and understand the needs of a diverse array of clients.
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