Keri Wallace

About Keri Wallace

I ensure collective projects achieve strategic outcomes by building internal and external relationships, managing competing priorities, and resolving challenges quickly. I follow a 4-step approach: Plan, Do, Measure, and Learn. My goal is to help companies exceed target goals and foster an environment of communication, collaboration, and continuous improvement.Non-profit Administration, Compliance, Monitoring, and R••••••••@gmail.comIn my work, I strive to cultivate an environment that embraces innovation and forward thinking, process workflows and continuous improvement, and collaboration amongst all levels of the organization. I am a strategic thinker who loves working through the finer details and leading through a very diverse and equitable lens. I enjoy seeing projects through from start-to-finish, and build lasting partnerships that will benefit and increase the client base. CORE COMPETENCIES- Quality Assurance & Compliance- Program Management - Project Management- Partner Relations- Strategic Planning- Training & Mentoring- Process Improvement- Schedule Management- Data Analysis & Reporting - Event CoordinationTECHNOLOGIES- Microsoft Office Suite - Google Suite- Adobe Acrobat- SPSS - BlackBoard- Ellucian Banner- Accuplacer (Exam Proctor)- QuickBooks- Virtual/Video Conferencing Platforms- Microsoft Windows, Microsoft 365, iOS

Experience

1. Director of Program Operations

   The Yunion

   Jan 2025 — Present

   Faith-based, nonprofit organization that services metropolitan Detroit youth and families through providing innovative programming that counters negative cultural influences that misdirect the lives of youth and young adults- Responsible for the oversight and adherence to policies, procedures, and regulatory standards and guidelines- Monitor internal systems to create standard operating procedures for continuous improvement and workflow efficiency - Assist with the management of daily business activities, while providing oversight to the Diversion and Workforce Development teams

Education

• Northwood University - DeVos Graduate School

  Master of Business Administration - MBA

• Oakland University

  Bachelor of Arts - BA

Skills

• Data Analysis
• Data Reporting
• Trend Analysis
• Proofreading
• Survey Design
• Survey Implementation
• Presentation Development
• Project Coordination
• Spss
• Microsoft Office
• Customer Service
• Leadership
• Powerpoint
• Team Building
• Analysis
• Social Media
• Project Management
• Higher Education
• Microsoft Word
• Fundraising
• Project Planning
• Software Documentation
• Access
• Outlook
• Editing
• Quality Assurance
• Microsoft Excel
• Strategic Planning
• Research
• Surveying
• Event Planning
• Training
• Healthcare
• Human Resources
• Policy
• Time Management
• Community Outreach
• Management
• Leadership Development
• Program Development