Keri Kaleja

Manager @D&d London Usa

New York, NY, US

Overseeing daily operations, ensuring seamless service delivery, exceptional customer experiences, and full compliance with health and safety standards.• Managing bar teams schedule, creative cocktail executions and the bar presence. •Maintaining accurate inventory systems through monthly audits and strategic ordering practices, minimizing waste and overstock while ensuring critical supply availability.•Building vendor partnerships; negotiated pricing and service agreements, placed timely orders, and resolved delivery or quality issues promptly.•Leading onboarding and training initiatives for new hires, creating clear SOPs and mentorship processes that improved operational efficiency and staff retention.•Organizing and facilitated team meetings, aligning staff on performance targets, customer service goals, and process improvements.•Ensuring strict compliance with licensing, health, and safety regulations, mitigating operational risks and avoiding penalties.