Kephra Puyleart
Customer Success Manager - SMB | Arctic Wolf | Retention, Renewal & Account Growth
- Role
- Customer Success Manager - Smb at Arctic Wolf
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Kephra Puyleart
Customer Success Manager with 5+ years of experience owning post-sale relationships, retention, and account growth across high-volume logistics and technology environments.Experienced in managing SMB and mid-market portfolios, driving renewal strategy, identifying expansion opportunities, and aligning stakeholders around measurable business outcomes.Focused on revenue retention, value realization, and long-term customer partnerships within data security and SaaS-driven organizations.
Experience
Customer Success Manager - Smb
Feb 2026 — Present · Eden Prairie, MN, US
Customer Success Manager supporting SMB accounts within a cybersecurity environment. Focused on retention, renewal strategy, partner collaboration, and driving measurable customer value.
Education
University of Wisconsin-Eau Claire
Bachelor of Science - BS, Kinesiology and Exercise Science
2014 — 2019
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