Ken Zink

About Ken Zink

As the Director of Business Transformation, I lead strategic initiatives to drive…

Experience

1. Director, Business Transformation

   Infocap Ai

   Aug 2024 — Present · FL, US

   Infocap AI Corp is your transformational solution partner enabling organizations to reach their potential through intelligent automation, not by simply mimicking but extending human capabilities. Infocap co-innovates with its customers to translate their ambitions into reality, with proven human-centric automation allowing digital workers to serve side-by-side their human colleagues as integral members of the hybrid workforce. Infocap places the human perspective at the center of their approach—ensuring that every automated outcome is observable, explainable, and accountable. orInfocap lives at the intersection of Artificial Intelligence (AI) and Intelligent Process Automation. Our team serves as a trusted partner across government agencies and commercial enterprises; we enable our clients to be more efficient, more accurate, and more predictable. It\'s not just about technology—it\'s about turning visionary ideas into reality.

Education

• University of Phoenix

  BSIT, Information Technology

  2001 — 2004

Skills

• Business Intelligence
• Sharepoint
• Testing
• Fax Server
• Quality Assurance
• Sql
• Visio
• Pre-Sales
• Crystal Reports
• Requirements Analysis
• Ivr
• Process Improvement
• Data Migration
• Analysis
• Software Development Life Cycle (Sdlc)
• Business Process
• IT Service Management
• Change Management
• Vendor Management
• Requirements Gathering
• Erp
• Program Management
• Scanners
• Software Project Management
• Itil
• Microsoft Sql Server
• Disaster Recovery
• Enterprise Content Management
• Service Delivery
• Process Engineering
• Integration
• Document Management
• Business Analysis
• Business Requirements
• Systems Analysis
• Business Process Improvement
• Enterprise Architecture
• IT Management
• Software Documentation
• Sdlc