Kenza Ouadi
Onboarding Compliance Specialist - Bilingual @First Student
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WORK HISTORY
Onboarding Compliance Specialist - Bilingual @First Student
Toronto, ON, CA
Ensures that First Student drivers, monitors, technicians, and staff remain compliant with all applicable federal, provincial, and contractual regulations. Supports onboarding processes, maintains accurate compliance records, and provides training and guidance to location staff to ensure smooth integration and adherence to standards.Key ResponsibilitiesCompliance ManagementMaintain and update compliance data for assigned locations. Review all documents for accuracy before entry into the compliance system and resolve discrepancies in collaboration with location staff.Training & SupportTrain location staff on compliance programs, processes, and document requirements. Provide troubleshooting assistance for compliance platform challenges and escalate issues to the Driver Compliance Supervisor when necessary.Collaboration & ConfidentialityPromote a safe and positive work environment while maintaining a high level of confidentiality. Communicate effectively and professionally with all stakeholders.On-Site SupportAssist with on-site compliance activities as assigned and provide hands-on support during audits or peak periods.Other DutiesPerform additional responsibilities as required to support compliance and onboarding objectives.
EDUCATION
Indiana Wesleyan University
Master of Business Administration - MBA, Information Technology Project Management
Bunker Hill CC
Business Administration and Management
Suffolk University - Sawyer Business School
Bachelor of Science in Business Administration, Global Business and Management
ABOUT KENZA OUADI
Operations and Compliance Analyst with 4+ years of experience in insurance and financial services, specializing in regulatory reporting, risk assessment, and process optimization. I have a strong track record of improving accuracy, efficiency, and operational controls in fast-paced, regulated environments.MBA in Information Technology with expertise in cross-functional collaboration, data analysis, and governance frameworks. Experienced in managing compliance tracking, supporting audits, and coordinating with internal and external stakeholders to resolve complex operational and regulatory challenges.Fluent in English, French, and Arabic, I thrive in diverse, international teams and enjoy solving problems that drive business performance while ensuring regulatory compliance. Passionate about leveraging data and process improvements to deliver measurable results.
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